Terms and Conditions for MaxiCash App

These Terms and Conditions (“Terms”) govern your use of the MaxiCash App (“App”) provided by Pluritone Pty Ltd (“Company”). By downloading, accessing, or using the App, you agree to comply with these Terms. Please read them carefully before using the App.

  • Scope of Services:
    • The App allows users to make payments, transfer money, and perform other financial transactions through their mobile devices.
    • Transactions facilitated by the App may include, but are not limited to, peer-to-peer transfers, bill payments, and purchases from merchants.
  • User Registration:
    • In order to use the App, you may be required to register an account and provide certain personal information.
    • You agree to provide accurate, complete, and up-to-date information during the registration process, and to promptly update your information as necessary.
  • Security:
    • You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.
    • The Company employs security measures to protect your personal and financial information, but cannot guarantee the absolute security of your data.
  • Transaction Processing:
    • All transactions initiated through the App are subject to validation and approval by the relevant financial institutions.
    • The Company reserves the right to decline or cancel any transaction at its discretion, including those suspected of fraud or unauthorized use.
  • Fraud Prevention and Chargebacks:
    • The Company employs fraud detection measures to prevent unauthorized transactions and fraudulent activities.
    • In the event of a chargeback or fraudulent transaction initiated by a user, the user shall be liable for the full amount of the chargeback, including any associated fees and costs incurred by the Company.
    • The Company reserves the right to impose penalties on users who engage in fraudulent activities or initiate chargebacks without valid reasons. Penalties may include suspension or termination of account access, imposition of fines, and legal action.
  • Hold of Funds:
    • In cases where fraudulent activity is suspected or chargebacks are initiated, the Company reserves the right to hold funds associated with the transaction until the issue is resolved.
    • The Company will make reasonable efforts to investigate and resolve any disputes or discrepancies in a timely manner.
  • Fees and Charges:
    • You may be charged fees for certain transactions conducted through the App. These fees will be clearly communicated to you before completing the transaction.
    • The Company reserves the right to modify its fee structure at any time, with prior notice to users.
  • User Obligations:
    • You agree to use the App only for lawful purposes and in compliance with all applicable laws and regulations.
    • You agree not to use the App for any illegal, fraudulent, or unauthorized activities.
  • Limitation of Liability:
    • The Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the App.
    • In no event shall the Company’s total liability exceed the amount paid by you for the specific transaction giving rise to the claim.
  • Termination:
    • The Company reserves the right to suspend or terminate your access to the App at any time, for any reason, without prior notice.
    • Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
  • Governing Law:
    • These Terms shall be governed by and construed in accordance with the laws of South Africa/DR Congo, without regard to its conflict of law provisions.
  • Changes to Terms:
    • The Company reserves the right to update or modify these Terms at any time, without prior notice. Any changes will be effective immediately upon posting on the Company’s website or notifying users through other appropriate channels.

By using the App, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree to these Terms, you may not use the App.

 

Terms and Conditions for MaxiCash Gateway

These Terms and Conditions (“Terms”) govern your use of the MaxiCash gateway (“Payment Gateway”) provided by Pluritone Pty Ltd/Pluritone SAS (“Company”) for processing online payments. By using the Payment Gateway, you agree to comply with these Terms. Please read them carefully before using the Payment Gateway.

  • Scope of Services:
    • The Payment Gateway allows users to make online payments for goods and services offered by merchants who have integrated with our platform.
    • Payments processed through the Payment Gateway may include, but are not limited to, credit card transactions, debit card transactions, bank transfers, and other electronic payment methods.
  • User Obligations:
    • You agree to provide accurate and up-to-date information when using the Payment Gateway.
    • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
    • You agree not to use the Payment Gateway for any illegal or unauthorized purposes.
  • Transaction Processing:
    • All transactions processed through the Payment Gateway are subject to validation and approval by the relevant financial institutions.
    • The Company reserves the right to decline or cancel any transaction at its discretion, including those suspected of fraud or unauthorized use.
  • Fraud Prevention and Chargebacks:
    • The Company employs fraud detection measures to prevent unauthorized transactions and fraudulent activities.
    • In the event of a chargeback or fraudulent transaction initiated by a user, the user shall be liable for the full amount of the chargeback, including any associated fees and costs incurred by the Company.
    • The Company reserves the right to impose penalties on users who engage in fraudulent activities or initiate chargebacks without valid reasons. Penalties may include suspension or termination of account access, imposition of fines, and legal action.
  • Hold of Funds:
    • In cases where fraudulent activity is suspected or chargebacks are initiated, the Company reserves the right to hold funds associated with the transaction until the issue is resolved.
    • The Company will make reasonable efforts to investigate and resolve any disputes or discrepancies in a timely manner.
  • Fees and Charges:
    • You may be charged fees for certain transactions processed through the Payment Gateway. These fees will be clearly communicated to you before completing the transaction.
    • The Company reserves the right to modify its fee structure at any time, with prior notice to users.
  • Security:
    • The Company employs industry-standard security measures to protect your personal and financial information.
    • However, you acknowledge that no method of transmission over the Internet or electronic storage is completely secure, and the Company cannot guarantee the absolute security of your data.
  • Limitation of Liability:
    • The Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the Payment Gateway.
    • In no event shall the Company’s total liability exceed the amount paid by you for the specific transaction giving rise to the claim.
  • Indemnification:
    • You agree to indemnify and hold the Company harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or related to your use of the Payment Gateway.
  • Termination:
    • The Company reserves the right to suspend or terminate your access to the Payment Gateway at any time, for any reason, without prior notice.
    • Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
  • Governing Law:
    • These Terms shall be governed by and construed in accordance with the laws of South Africa/Dr Congo without regard to its conflict of law provisions.
  • Changes to Terms:
    • The Company reserves the right to update or modify these Terms at any time, without prior notice. Any changes will be effective immediately upon posting on the Company’s website or notifying users through other appropriate channels.

By using the Payment Gateway, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree to these Terms, you may not use the Payment Gateway.

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